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This interview was written up while drinking a Soy Latte at the Swank Bar in San Francisco’s Pacific Heights neighborhood. A “Make Your Own Major” Type of Job For the last 18 months, I have become interested in the emerging fields of Digital Risk, Crisis Management and Cyber Security. So, I decided to reach out

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Employees can handle the truth, but management can’t A recent Human 1.0 research study showed that only half of employees feel as if they receive the proper training to successfully participate in social networks. Contrary to what Jack Nicolson says in A Few Good Men, employees can handle the truth and senior management should as

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  This weekend I had some down time and decided to read The Daily You by Josephy Turow, dean of Graduate Studies at the Annenberg Communications School at University of Pennsylyania. And all I can say is that this book is a must read for anyone working in the digital space, especially advertisers. The book starts out

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What does it mean to Be Digital Ready? (TM) Based on my years in social, ecommerce and online communities, very few companies really think through all the Digital Risks they might encounter with their web offerings. Be it on their own sites, within their own borders (behind the firewalls), on a social network (Facebook) or

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